In non-essential situations, we will not request customers to provide personal information. However, there are exceptions in the following cases:

在非必要情形下，我们不会要求客户提供个人信息，除非：

If the school or the customer requires the use of the school library resources as references, we will request Library Access and use local IP login. If necessary, you will need to assist us with login verification.
1.学校或您本人要求必须使用本校图书馆资源作为参考，我们将请求提供Library Access并使用本地IP登陆，必要时您需要辅助我们通过登入验证

If you request the creation of a Cover Page, we will request relevant personal information such as your name and grade.
2.应您要求制作Cover Page，我们将请求您提供相关的个人信息比如姓名，年级等

When writing a CV or personal statement, we will request personal information related to your experiences or a brief summary of your background.
3.撰写CV|PS时，我们将请求您提供个人相关的经历或经验简介以及个人信息

If you purchase our online course tutoring service and plan to fully rely on us, please provide your Blackboard account information and assist us with login verification if necessary.
4.当您购买我们的网课代修服务时，如果您计划完全托管于我们，请提供Blackboard账户信息，并在必要时辅助我们通过登入验证

If you need us to submit a particular project on your behalf, we will require access to the project submission portal.
5.当您需要我们代为Submit某一项目时，需要您提供项目提交入口的Access

If the completion of a project requires resources within your account (such as lectures) that you are unable to download, please provide us with your account information.
6.当完成某一项目必须用到您账户内的资源【比如Lecture】，您方又无法下载时，请提供给我们您的账户信息

Any other situation where it is necessary to access your personal information.
7.其它任何不得不接触您个人信息的情形